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Chapter 43:Total Quality Management (TQM)

Genius 1 second 記住 "愛♂ go ÷ small? 說 → 網", 為 you provide wonderful small 說閱讀 .

"I understand."Xu Xinkun said that he put the cigarette butt in his ashtray, smoked another cigarette from the cigarette box, and then asked: "This is a production thing, why don't you say to the director of He, the director of Dai and the chief of the Tao section, but come to tell me?"Don't you know that I'm a transferee and don't know anything about the factory."

Feng Xiaochen said, “If they have the desire to solve these problems, why should I come to you?”

Xu Xinkun said, “So you know the situation of our factory very well?”

"Perhaps you know more than you know."Feng Xiaochen said incredulously.

“Oh, hey!”Xu Xinkun smiled, can not say whether it is appreciation or ridicule, he pointed to Feng Xiaochen with his cigarette butt, "You say and see, what do you know that I do not understand?"

Feng Xiaochen said: "I have not only heard a worker say, Xu Secretary you have tried to change the abnormal atmosphere in the factory, strict management, but it is difficult to sing, and finally failed to stick to it."

Xu Xinkun's face was a little embarrassed, a secretary was the factory director, deputy director and other people united to stand up, this kind of thing must be very embarrassing to say, and this Feng Xiaochen in front of his face to reveal this.He was a little annoyed in his heart, wasn't Lao Tzu just laughing at you, and you were so sharp as to counterattack?But after all, this is not a straight word, he can only continue to pretend to be flat, said: "Since you know this, then there is no need to talk to me."I am a soldier of origin, I am invincible in war, industrial production I am not introverted, you talk to me about these, is not playing the piano to cattle?"

Feng Xiaochen smiled slightly and said, “This is where I say I know the new private factory better than you.”You have always felt that you are alone, but in fact, there are a lot of people supporting you in this factory, how can you be isolated?”

“You mean the little ones?”Xu Xinkun pointed to Yu Chun'an and said, "He is really supporting me in management, but the problem is that he is more isolated than me, and in the factory leader, I am afraid I can't find a person who likes him."

Yu Chun'an's face also became ugly, Nima, will you two talk?

Feng Xiaochen shook his head and said, "It's not like this, I saw in the workshop that there are many workers who are very supportive of the Yu section chief, like Master He Guihua and Ye Jiansheng, who have great respect for Yu and are willing to support his work."In fact, the new factory does have a small number of workers who have survived, but most workers still want to be able to do their jobs well.A real worker will have a sense of responsibility and conscience, as long as Secretary Xu is willing to take them to do their work well, they are your strong backing."

Xu Xinkun was really moved, he did not think that Feng Xiaochen would cut in from such a angle, directly moved him.What Feng Xiaochen can see is actually what he has more than half a hundred years old, and people with deep experience have not seen it, is this what people often say as "the authorities fan"?

Xu Xinkun was transferred from the army to the new civil factory, and the atmosphere in the army was completely different from the local, which gave him a strong sense of inadequacy.In the army, pay attention to the prohibition, the military's temper is also relatively straightforward, one said one, two said two, there is no place to hide.And the factory is different, workers have a family, need to expect the factory to give them wages, reimbursement of medical expenses, which makes them have to worry about when talking and doing things.When leaders have differences of opinion, workers often choose Mingzhe to protect themselves and will not stand up for one party.

When Xu Xinkun first arrived at the new private factory, he noticed the problem of lax production management.He heard the user's complaints about product quality, and also saw the workshop in the spare parts processing and other issues of mutual bullshit and prep, so he put forward a plan to strengthen production management and improve product quality.Who would have thought that this plan was ridiculed by He Yongxin and others at the factory meeting, and when implemented in the workshop, it was resisted in various disguises, and eventually became a piece of paper.Go ↑ go △小 ↓說△網w qu

During that time, the only one who stood on Xu Xinkun's side was the Yu Chun'an, who helped Xu Xinkun refine the terms of the plan and implemented it in the workshop.But he Yongxin, Dai Shenghua their strength is stronger, some workers who are not willing to obey the management of the noise again and again, the weak Yu Chun'an will have nothing to do.

At that time, most workers took a wait-and-see attitude towards Xu Xinkun's management measures, and no one was willing to stand up and speak for him, which made Xu Xinkun more disheartened.Sometimes he sometimes felt that the workers of the new people's factories, or the people in all places, were unruly small citizens, with no sense of honor or enthusiasm, and that he was trying to use the army to manage the factory, and that failure was inevitable.

But at this time, a ridiculous young director came, he told him: in fact, most of the workers are supporting him, these workers are willing to do things well, hope that someone can take the lead in the factory tube, how can not let Xu Xinkun feel shocked.

“How do you understand this?”Xu Xinkun asked, "I went to the new private factory much earlier than you, and there are many more workers and cadres than you, but I don't know why, why?"

Feng Xiaochen said: "It is very simple, because you do not understand production, your proposed program is only based on your own ideas, can not reflect the needs of production, workers do not know what you really want to do, how can they talk to you?" 」

This answer, in fact, is also Xu Xinkun has long known, but after Feng Xiaochen's mouth said, or let him feel a kind of decade.He sighed, "It seems that the layman's leading insiders is really not good, and this can't be blamed on the workers."

Feng Xiaochen saw that the medicine he had poured was almost there, so he turned the conversation around and said, “Secretary Xu, don’t be discouraged.”In fact, no one will be introverted in all things, you do not understand industrial production, you can learn slowly, as long as you really want to do things well, you can also invite people to help you, Yu section chief is not a good helper?"

“Do you want to say that you’re also a good helper?”Xu Xinkun looked at Feng Xiaochen and asked with a smile.

"If Secretary Xu doesn't blame me for this outsider, I'd like to be an assistant to Secretary Xu."Feng replied unabashedly.

“What are you going to do?”Xu Xinkun sat up straight, put the smoke out, and asked solemnly.

Feng Xiaochen pointed his finger at Xu Xinkun's book on the table and said, "I just noticed when I entered the door, Xu Secretary is learning this book, why don't you start from this?"

Xu Xinkun picked up the book, which is a "outlet comprehensive quality management handout for industrial enterprises", which is used in conjunction with the course of the TV University.As soon as Feng Xiaochen entered the door, he had already noticed the book, knowing that Xu Xinkun had not been dead, and he was trying to learn the knowledge of enterprise management in order to break the technical monopoly of He Yongxin and others.It is also because he knows that Xu Xinkun has such determination that Feng Xiaochen will speak these words so thoroughly, and he believes that he will surely be able to impress this stubborn career soldier.

"This total quality management, I am just beginning to learn, a lot of things can not be clear."Xu Xinkun patted the book and said, "What is said on the TV, I can recognize this English letter, but what it means, I can't understand."

"It's the Greek alphabet, not the English alphabet."Feng Xiaochen corrected, "Secretary Xu should learn quality management, and it is necessary not to focus on these details."Details of the matter, there are more than the chiefs of the section to solve it.What you need to master is the core idea of quality management, such as the goal of meeting customer needs, full participation, standardization, continuous improvement, and so on.

Feng Xiaochen talked and introduced the ideas and principles of total quality management to Xu Xinkun.He told Xu Xinkun that quality management is not simply to formulate several rules and regulations, or to carry out several ideological education, but to establish a set of systems, including organizations, equipment, personnel, documents, etc., interlocking and restricting each other, so as to ensure the stability of the production process and make the product meet the needs of customers to the maximum extent.

Xu Xinkun has been following the course of TV University to learn about total quality management, but once his understanding of enterprise production is limited, some of the content he is difficult to correspond to reality, and the second is not satisfactory in the TV university, it is difficult to reach the level of Feng Xiaochen this in-depth.In addition, there is another point he absolutely can not think of, that is, Feng Xiaochen said the idea, has exceeded the level of quality management in the year, the integration of many in the later generations of the quality management concept, these concepts not only make Xu Xinkun feel that the Mouss suddenly open, even the quality management of a certain research Yu Chun'an feel refreshed.

"It's amazing, Chief Feng, I haven't learned anything for months, and today I listen to what you say, but I understand it all."It's better than ten years of reading."Xu Xinkun said with emotion.

Yu Chun'an also sighed and said, "Alas, it is the people who come down in the ministry, and the eyes are high."I feel that I have learned this aspect, but compared with your understanding, it is a long way out."

Feng Xiaochen smiled: "Secretary Xu, Yu section chief, you are too polite, in fact, I am just a parrot tongue, to talk about the practice of quality management, I can't compare with the president of Yu."

"Don't be humble."Xu Xinkun interrupted Feng Xiaochen's words and said: "I am now a little clear, the overall quality management is indeed very suitable for our new civil factory, the set I used to do, is completely a layman's thing, did not implement, but it is a good thing."Xiao Feng, you just said that we can start from the total quality management, you tell us in detail what your thinking is.

“I think, Secretary Xu, you can do this in a few steps...”

Feng Xiaochen began to show his tusks.Mobile phone users please browse to read, a better reading experience.

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